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Bulk SMS (2 Ways)2020-07-09T08:10:13+00:00

What is 2 Ways SMS?

2 Ways SMS also known as Interactive SMS allow the Sender & Recipient to communicate, feedback & send instruction via SMS Platform / Channel.

What Are We Offering?

Trio Mobile offer effortless and hassle free 2 Ways SMS channelling through 6 Series/ShortCode (6xxxx) BulkSMS service. This service has been fully integrated with 4 Major Telecommunication Companies located in Malaysia namely Celcom, DiGi, Maxis & U Mobile.

Anyone that wish to enable interaction feature via Unified 6 Series ShortCode (6xxxx) with their Prospect / Customer, Friends & Colleagues can easily turn on the feature with following options:

  • Dedicated Keyword – Client may apply their desire keyword representing their service or brand while the mobile user may response with such order:

    • “YOUR KEYWORD” < SPACE > “MSG” and Send to 6xxxx

  • Shared Keyword – Client may apply their desire keyword representing their service or brand after our shared keyword while the mobile user may response with such order:

    • “SHARED KEYWORD” < SPACE > “YOUR KEYWORD” < SPACE > “MSG” and Send to 6xxxx

2 Ways SMS can be utilised for :

Contest

Feedback

Live Vote

Rating

Remote Automation
/ Smart Home

SMS Shout Box

Need More ideas? Check out our Past SMS Campaign and their SMS function.

Network Topology

2 Ways SMS Plans

2 Way SMS Plans
  • Connected Celcos
  • Supported Country
  • Sender ID
  • Keyword
  • Service Channel
  • Setup Fee
 
Dedicated Keyword
RM 2,400 / Annually
  • Maxis, Digi, Celcom & U Mobile
  • Malaysia
  • Sender ID will be 6 Series Shortcode (6XXXX).
  • One Keyword
    provided subject availability
  • Bi-Directional
  • RM 300
Shared Keyword
RM 1,200 / Annually
  • Maxis, Digi, Celcom & U Mobile
  • Malaysia
  • Sender ID will be 6 Series Shortcode (6XXXX).
  • One Keyword
    provided subject availability
  • Bi-Directional
  • RM 300

Frequently Asked Questions

What is 2 Ways SMS?2019-06-25T05:10:32+00:00

2 Ways SMS also known as Interactive SMS allow the Sender & Recipient to communicate, feedback & send instruction via SMS Platform/Channel.

What are the differences between 1 Way Bulk SMS and 2 Ways SMS?2019-06-25T05:11:58+00:00

2 Ways SMS will be tagged to 1 Dedicated 6 Series (6XXXX) ShortCode for outgoing message at the same time it comes with receiving feature. Client is given the choice to go for Dedicated or Shared Keywords option for 2 Ways SMS.

Vice versa, as the name denoted 1 Way Bulk SMS can only be utilized for disseminate SMS and do not come with receiving feature.

How does 2 Ways SMS operate?2019-06-25T05:12:34+00:00

2 Ways SMS come with both receiving (MO) and sending (MT) feature. Firstly, client need to apply either a Dedicated/Shared Keyword representing your service brand. If the respective keyword is available, the keyword can be activated within 2 to 3 working days and client may proceed to perform API integration as to enable 2 Ways SMS at their respective application.

What is the Shortcode Number for 2 Ways SMS?2019-06-25T05:13:05+00:00

Sending and Receiving for 2 Ways SMS will be going through a 5 Digits Shortcode number like 6XXXX.

What is keyword?2019-06-25T05:13:54+00:00

Keyword is the first word in the SMS. For example, TRIO, VOTE, BUY and etc.
We recommend client to opt for short and easy remember keyword.

 

What is the max length for each keyword?2019-06-25T05:15:24+00:00

It can support up to maximum of 30 characters as a Dedicated / Shared Keyword. However, try to keep it short and simple as to minimise typo error.

What is sub-keywords?2019-06-25T05:16:13+00:00

Sub-keyword is the word after a Primary Keyword. For instance the Primary Keyword is TRIO, sub-keyword will be the first word after the primary Keyword e.g: TRIO SUPPORT, TRIO SALES, TRIO BILLING and etc.

Can I send 2 Ways SMS to other countries?2019-06-25T05:16:51+00:00

Regret to inform that 2 Ways SMS only support Malaysia Celcos such as DiGi, Celcom, Maxis & U Mobile. However, if you are interested to have worldwide coverage, alternative solution will be Sim Card Hosting.

How can I integrate the 2 Ways SMS feature to my application?2019-06-25T05:17:57+00:00

You can easily integrate with Trio Mobile Gateway via HTTP Query String and the code generator can be found from CloudSMS -> Settings -> API.

Can I send to all service provider?2019-06-25T05:18:51+00:00

The major celcos of Malaysia are supported, they are DiGi, Celcom, Maxis & U Mobile.

Does this 2 Ways SMS come with charging mechanism?2019-06-25T05:20:48+00:00

Unfortunately, it’s not supported.

How many characters are allowed in a SMS?2019-06-25T05:23:22+00:00

For alphanumeric SMS, each block of SMS can accommodate up to 160 characters while for Unicode such as Chinese or Japanese, each block of SMS can accommodate up to 70 characters. However, the first 7 characters shall be reserved for “RM0.00 ” that will be auto appended by Trio Mobile Gateway.

Can I have a trial account?2019-06-25T05:23:53+00:00

Regret to inform you that 2 Ways SMS doesn’t come with trial feature.

Who needs 2 Ways SMS?2019-06-25T05:24:50+00:00

Anyone that wish to enable Interactive Feature via SMS be it a voting, contest, feedback, service request, automation process, tracking and etc, 2 Ways SMS is your right Choice.

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