Default Sender ID for Bulk SMS Sent Within Malaysia Network

Malaysian Telcos (Maxis, Celcom and Digi) implemented the rule of Bulk SMS Sender ID for which all outgoing SMS terminating to Malaysian network has been defaulted to a 5 digit shortcode numbers Sender ID. However, for International destination mobile numbers will still carry the user defined Sender ID. The default Sender ID policy was introduced by MCMC on 7 August 2007.

The purpose of implementing the default 5-digit shortcode Sender ID is to prevent mobile spamming incident of sending unsolicited commercial communication to mobile users using bulk sms marketing channel.

Instead of displaying the user defined senderID to mobile users, each bulk sms received at mobile users, will be shown as sending from a series of different 5-digit shortcode depends on the Telcos. In other words, all Sender ID will be started with 6XXXX. Nevertheless, Umobile subscribers and International destination number will still able to see the user-defined Sender ID that the sender key into the bulk sms marketing system.

Bulk SMS customers (sender) are advised to key in at least one user-defined Sender ID when sending SMS even the Sender ID is restricted. The re-routing process (to change the Sender ID to 5-digit shortcode number) is handled automatically and is transparent to user. Eventually, we advised customers to include their Sender Id or Identity in the message body. Our system also allows customers to save the message body as template to ease in the process of drafting sms message.

Any further clarification, please kindly drop us an email to support@trio-mobile.com or call us at 603-20584799.

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